How to transfer utilities when moving

Moving into a new home is always exciting, but it can also be a bit overwhelming. With so much to think about and plan for, it’s hard to know where to begin. Most people are so worried about getting their belongings moved in and unpacked that they miss small details that have major implications — like transferring utilities! You don't want to be caught without electricity, running water, or your favorite streaming services, so it's essential to get everything set up before you start unpacking. 

Even if you're moving to the same city, utility companies can change, so be sure to research your options to find the best deals and services for your new home. With a little bit of planning, you can make sure the transition to your new digs goes off without a hitch. 

Whether you've bought your first home and are preparing to move in or you've just signed the lease on a perfect apartment, here’s how to make quick work out of transferring utilities before move-in day arrives.

How to transfer utilities: a step-by-step guide 

Moving into a new home? While you’re anticipating life in your new home, you likely have a long to-do list of tasks to complete before move-in day — and transferring utilities is a big one. Luckily, the process is simple and straightforward, and if you plan ahead, you can have peace of mind knowing you’re able to turn on the lights as soon as you step foot in your new home. 

Here’s a step-by-step guide to transfer and set up utilities in your new home:

Gather information

The first step in transferring utilities is to gather information about the different utility providers in your new area. This includes electricity, gas, water, cable, internet, and phone companies. Do your research and contact each of these companies to find out information about their services, rates, and how to transfer your utilities to your new home. Keep a record of the information you get, such as account numbers and contact information.

Arrange for disconnection

Before transferring your utilities, ensure that you disconnect your current utilities in your old home. Contact your current service providers and inform them of your move and that you need to disconnect their services. Request that they provide you with a final bill, including any deposits you made, that can be mailed to your new address. Make sure to confirm the disconnection date well in advance to avoid any inconvenience.

Transfer your utilities

Once you’ve gathered all the information and disconnected your current utilities, it's time to transfer them to your new home. Contact the relevant companies and provide them with your new address and the date you would like your services to start. Give them your account numbers so they can easily locate your account and transfer your services. Some utility companies might require you to make a payment or security deposit before transferring your service.

Schedule installation of new services

If you're moving out of state or to a new area, you might need to install new services that you didn't have before, such as internet or cable TV. Contact the relevant companies and schedule an installation date. Ask if they have any deals or promotions for new customers and inquire about any installation fees. Be sure to have all the equipment necessary for installation ready on the scheduled day.

Confirm service start date

Double-check with all your service providers to confirm your service start dates to ensure everything will be up and running when you move into your new home. Also, make sure that you have all the necessary documentation and payments required by each utility company to avoid any inconvenience.

Does the buyer or seller typically transfer utilities when moving?

The responsibility for transferring utilities when moving varies depending on several factors, including local practices, individual agreements, and the terms outlined in the real estate purchase contract. Here are a few scenarios to consider:

• Buyer takes over: In some cases, the buyer assumes responsibility for transferring utilities into their name. This may involve contacting utility service providers, setting up new accounts, and arranging for service activation in their name prior to the move-in date.
• The seller continues service: In other instances, the seller might maintain the utility accounts until the property changes ownership. This allows the buyer to have essential services running seamlessly upon moving in, without the need for establishing new accounts.
• Joint effort: In certain situations, the buyer and seller may collaborate to ensure a smooth transition. This could involve coordinating with utility companies to transfer service and updating account information jointly.

To determine who is responsible for transferring utilities, it's crucial to refer to the purchase agreement or consult with your real estate agent or attorney. They can provide specific guidance based on the local regulations and customary practices in your area. Remember, communication and coordination between the buyer and seller are essential to ensure a seamless transfer of utilities during a move.

Transferring utilities for renters

As a renter, you’re responsible for ensuring that all your utilities are transferred and set up correctly in your new home. It may seem daunting, but with the right information and guidance, transferring utilities as a renter can be easy. Here’s how you do it:

• Research and contact utility companies: Before you can start the process of transferring utilities, you need to know what companies operate in the area. Start by researching the utility companies that service your new rental property. Typically, you will need to transfer electricity, gas, water, and internet/cable. Once you have identified the companies, contact them and schedule services to be installed or transferred to your new address.
• Notify current utility providers: Once you’ve set up new services, it’s time to notify your current utility providers of your move-out date. This will enable them to close your account properly and issue your final bill. Ensure you’ve provided the utility companies with sufficient notice to avoid any potential fees or penalties.
• Provide your new address: Make sure to provide your new address to the utility service providers to ensure they correctly set up services in your new home. You can also ask for confirmation of your scheduled service installation dates to avoid any interruption of services.
• Arrange for payment: Before finalizing your move, it’s essential to arrange for payment with your new utility providers. Typically, they require set-up fees and a deposit at the beginning of the service, so budget accordingly. Additionally, some utility providers have different payment options, such as fixed monthly charges and pay as you go. Choose the payment plan that best suits your needs.
• Follow up: Don’t forget to follow up with the providers a few days before your move-in date to confirm that everything is set up correctly and on schedule. It’s always good to double-check to ensure that you don’t face any surprises on move-in day.

Thinking about buying a home? Use our rent vs. buy calculator to see what makes sense for you.

Get your utilities set up and ready for use

There’s a lot to manage when moving, but utilities are near the top of the list when it comes to important considerations. Make sure you have a plan for turning off the utilities at your existing abode and getting them up and running from Day 1 at your new place. Whether you’re a homeowner or a renter, follow the steps above for peace of mind. 

How much does it cost to transfer utilities?

If you’re worried about the cost of transferring utilities when you move, you’ll be glad to know the process is relatively inexpensive. The total cost depends on a few factors like the location of your property, the specific utility company, and how quickly you need the utilities turned on. Some companies may charge a flat fee for transferring while others may require a deposit—and let's not forget about those pesky installation fees if you need new equipment or wiring.

While it may not be the most exciting expense when moving, it's important to plan ahead and budget accordingly so you don't get hit with any unexpected fees.

FAQs about transferring utilities

Transferring utilities can seem confusing, especially if you’re doing it for the first time. Whether you’re wondering about costs or you’re setting up utilities at a vacation or investment property, get the answers to common questions below.

Can you transfer utilities with a balance?

Have you ever found yourself wanting to transfer your utilities only to realize you have an outstanding balance? It's a common concern for many people, but the good news is that it's often possible to transfer your utilities even with a balance. 

While each utility company has its own policies and procedures, many will allow you to transfer service if you agree to pay the outstanding balance or set up a payment plan to do so. So don't let an unpaid bill prevent you from getting the service you need in your new home or office—reach out to your utility company and learn about your options.

How long does it take?

The time it takes to transfer utilities depends on your unique situation. Some utility companies may require a few days' notice, while others may need a couple of weeks. The best way to avoid any interruptions in service is to contact your utility providers as soon as you know your move-in date. Don't wait until the last minute and remember to be patient.

Can I have electricity in two houses?

Investing in a second home? You’ll be happy to know that you can have electricity in both. Nowadays, a lot of people own more than one property and having electricity in each house is not something unheard of — but there are a few things you need to consider before setting up electricity in your second house. 

For starters, you need to make sure that both houses are on the same power grid to avoid complications. Second, you need to let your electricity provider know that you own more than one house and are planning on setting up electricity in another. Luckily, the process is very straightforward, and it won't cost you much to have two houses with electricity.